On the 1st of each month, you will receive a bill for services provided for the prior month. If the job is a one-time service, payment is required upon completion of the job.

FAQs Archive - Gator’s Landscape Maintenance

Q: Can I get a call, text, or email the day before my service?

Yes. Please just let us know how you would like us to notify you. We will put a note on your account and make sure you are notified.

Q: I have kids that leave toys on the lawn. How will Gator’s Landscape Maintenance, LLC handle this?

We fully understand! Within reason, we are happy to move kids’ or pets’ toys to a safe area before we begin to work on your property. However, if the items left on the lawn become excessive, we will contact you to find a resolution.

Q: My fence is locked. How will Gator’s Landscape Maintenance, LLC handle this?

We ask clients with locked gates to provide us with the combination or a spare key. You can also leave your gate unlocked on the day of your service if you would like. For example, suppose we arrive to service your property and cannot access the backyard. In that case, we will charge for that visit because the grass will be twice as long when we return for the next mowing visit.

Q: What happens if it’s raining or has recently rained too much to perform my service?

We don’t want to damage your lawn. Mowing wet grass is not only harmful to our equipment, but it leads to unhealthy grass with an uneven cut. If it is too wet to mow, we will push back your service until the ground has had enough time to dry.